Sheridan Lake - 6401 N Sheridan Rd

?? Warning ?? I want to start by saying I had a great experience living in this apartment building for almost three years. The maintenance team has always been wonderful, and our previous property manager, Roxette, was fantastic. Unfortunately, my experience with the new property manager, Tyler, has been the opposite, and I feel it’s important to warn potential renters. One incident occurred when Tyler confronted me about my parking spot, which I had used for about 2.5 years while paying $130/month. Out of nowhere, she told me the spot was “unrentable” and accused me of moving a sign that prohibited parking there. When I denied it, she threatened to check the cameras to see if I was lying. I told her to go ahead, and she walked away without resolving the issue or offering an alternative. Another issue came during move-out. In past years, residents received clear instructions and expectations via email. This time, I received nothing except a request to return the keys. I assumed (as is standard) I had until the end of my lease date to vacate. Instead, on the morning of my last day, I suddenly received an email stating I needed to be out by 10am. By that time, I was already an hour away and could not meet the demand. On the phone, Tyler was extremely rude and told me she no longer needed my permission to enter my home. That was deeply unsettling, especially since I still had personal belongings inside. When I arrived later to return the keys, she claimed we “got off on the wrong foot.” I expressed that I found her extremely rude, to which she replied that I was also rude. She then pointed at a tiny speck of dirt on the ground and asked if I had left it there. Earlier that same day, I overheard her shouting at someone in the office, saying, “Get the f*** out.” I rarely write negative reviews, but I feel compelled to do so because this behavior is alarming. This building houses many young students who may not feel comfortable standing up for themselves.