.jpg?width=590&quality=80)
.jpg?width=290&quality=80)
.jpg?width=290&quality=80)
Current Resident
Aug 15, 2026 • Anonymous
## Current Tenant Perspective — Beautiful Apartments, but Significant Issues Behind the Scenes
I am a current tenant who has lived here for over a year. I’ve genuinely tried to enjoy living here, but I feel prospective residents deserve to hear about the experience beyond a property tour. While the apartments and community are beautiful, there are significant issues behind the scenes.
One frustration is the lack of practical dog waste stations throughout the property. I regularly see what appears to be days- or weeks-old dog waste in common areas. Adding or relocating a station would seem like a simple improvement.
I do want to recognize Paris and Jonathan from maintenance (I hope I have their names correct). They do a wonderful job, and I appreciate their work.
**My biggest concern, however, is communication from the leasing office.** I have experienced what I consider consistently rude and dismissive communication through both email and phone. This is not limited to one interaction.
I recently contacted the corporate office to file a formal complaint and was told the regional manager would contact me. Nearly a month later, I still have not heard anything.
The complaint involved a conversation with Joseph regarding the dog waste stations. I made **one suggestion**: adding another station or moving one to the other side of the building. I was asked, “How many stations do you need?” in a tone I found extremely rude and inappropriate. Written reviews cannot capture tone, but the interaction was genuinely surprising.
I also find the apparent turnover in the leasing office concerning. It seems like there is frequently a new person, which can make communication and consistency frustrating.
Additionally, I have never experienced a community that sends lease violation notices and community-wide violation emails with such frequency. I am not referring to violations involving my own apartment. I understand rules need to be enforced. But its almost like they have a quota.
.jpg?width=360&quality=80)
