MAA Harbour Island

I have been here for over 6 months, so far a great experience. Staff is great. The only issue is there is too many dogs without leash on the elevators and breeze ways. You should be more struck with dog owners about the use of the leash

After three years living here, I would not recommend this building. The maintenance team has consistently been the best part of the property. They are professional, responsive, and generally great to work with. Unfortunately, almost everything else has become increasingly frustrating. Noise has been a major issue, particularly from an upstairs neighbor involving repeated yelling, loud music, and disturbances significant enough that police have been called multiple times, including as recently as last Saturday. The building has not handled this effectively. The fire alarms also go off far too often, and the alarm volume is extreme. I measured the decibel level myself, and it appeared to be above acceptable levels for a residential alarm. It is disruptive and stressful, especially when it happens repeatedly. The office staff has also been disappointing. A few veteran employees are helpful and knowledgeable, but many of the newer associates are unhelpful, poorly informed, and seem unable or unwilling to resolve basic resident issues. Common areas are another problem. There is dog waste and urine around the property far too often, which creates an unpleasant and unsanitary living environment. The gym is also underwhelming and not what I would expect given the cost of living here. Overall, while the maintenance crew deserves credit, the experience as a resident has declined significantly. Between the noise issues, constant alarms, poor office support, pet waste problems, and mediocre amenities, I would not choose to live here again.