1311 Cook

Maintenance wonderful Office employees slow and unresponsive Kinda overpriced for communal laundry, central air that can only heat or cool at a time, and a pool that's unusable due to bad airflow and choking chlorine smell. Pool would be usable if the doors were opened automatically or by staff in the morning and closed at night - leaving it to the tenants is a security issue since there's no lock on the door from the pool into the building. Also since pool has bad air circulation the room is suffocating unless you open all the doors a few hours before you are going to swim. This is why nobody uses the pool. More on unresponsive office staff - we've brought up that pool door is a pretty glaring security issue a few times now, Can't directly put it on a google review because that'd be an invitation for the next round of car break-ins, but this may be contributing to the negative reviews about security. We don't care about a guard taking a nap in the parking lot for a couple hours a night, and we don't want to be charged for cameras that you guys probably don't even have turned on- after break ins you guys don't let us see the recordings or even give us an email to explain how it happened - gives the impression you're just charging for cameras that aren't being maintained and you don't know/care how the robbers got into the building.

My partner and I have loved living at the Redpeak community of 1311 Cook. The pool is indoors, the shared patio space has a grill, the staff & maintanence team are wonderful and the location can’t be beat.