Former Resident
Nov 6, 2025 • Michelle
I normally don’t post reviews, but I feel a responsibility to warn future residents.
I rented a townhouse here and signed a standard NAA lease. However, the management team failed to have me sign the required lease break addendum—the document that defines fees and concession payback. Months later, when I gave notice due to medical reasons, they sent me a backdated termination agreement and told me to sign it.
I was told I had to:
• stay for 60 days,
• pay 60 days of termination fees, and
• repay two months of concessions.
Because of this, I paid rent at two residences at once, thinking I had no choice.
When I later requested the signed addendum (because I knew I had never signed one), they suddenly sent a second backdated version, and this version no longer required concession payback. No explanation — just two different sets of financial terms depending on which document they sent me.
When I tried to escalate the issue, I requested the regional property manager’s supervisor’s contact information. She refused to provide it and then stopped responding entirely.
The experience felt disorganized at best and intentionally evasive at worst. I was left trying to navigate shifting financial obligations, backdated documents, and no transparency or accountability from management.
If you decide to rent here:
• Do not sign anything without checking dates.
• Make sure every addendum is executed before move-in.
• Get every financial discussion in writing.
I loved the townhouse itself and the location, but the way management handled the lease paperwork — and their lack of transparency once the errors were discovered — was stressful and costly.
I would not rent here again.