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Former Resident
Jul 24, 2026 • Anonymous
I moved out of Sparc Apartments on June 25, 2026. When I submitted my notice, I specifically requested a joint move-out walkthrough. The Property Manager, Sarah, confirmed she would be in the office on June 25 to conduct it. However, on that day, Sarah was absent. The office completely failed to notify us in advance so that an authorized manager or maintenance team member could be scheduled instead. Instead, a thorough 40-to-60-minute joint inspection was conducted with Mitchell, the Assistant Property Manager. During the walkthrough, Mitchell explicitly confirmed the unit was in good condition and noted zero damages or issues. Shortly after, Sparc Management and Avenue5 slapped my account with high, unproven fees — including a $600 vinyl flooring replacement charge, $350 kitchen cabinet replacement charge and $300 cleaning fee. It is legally and operationally unreasonable to conduct an extensive, joint walkthrough only to later claim the employee’s findings are invalid to justify thousands of dollars in surprise fees. When I formally requested itemized third-party receipts and evidence to justify the charge, the office refused to provide them. Instead, Sarah verbally changed the narrative, claiming the flooring replacement was charged based purely on a subjective "odor in the bathroom," directly contradicting the written bill alleging physical "Delamination and stains in the bathroom." When forced onto phone calls with Avenue5 Billing, I was met with aggressive tactics and threats of collections simply for exercising my rights under Washington State Law (RCW 59.18.280) to see itemized proof of charges and requested evidence. A formal mediation dispute has been officially opened with the Bellevue Conflict Resolution Center regarding this matter. Prospective tenants should be warned that a clean move-out inspection here does not protect you from arbitrary corporate charges and hostile billing threats.
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