Residences at Brookside

I’m honestly so happy the application process fell through because I ended up finding a much better place! That said, there were still several red flags throughout the application process. ?? #1: The community looks absolutely nothing like the pictures online. The outside areas were unkept, with trash and clutter throughout, especially around the residence I toured. It honestly seemed like the main building/office was the only area being maintained to get prospective tenants through the door. The house itself had an odd smell, and both the front and backyard were a complete mess. ??#2:They were advertising a special on the townhomes, but after I submitted my application, the rent had suddenly increased by hundreds of dollars. They were also advertising a move-in special if you moved in before August 15th. When I brought the promotion up, the leasing agent who assisted me didn’t even know the correct month associated with the special, which was concerning and confusing Then came another ??: The leasing office instructed me to upload specific documents. After I uploaded exactly what they requested, I was told the documents were not acceptable and that I had until the end of the day to provide different documentation or risk being denied. Looking back, I should have trusted my first instinct and paid closer attention to the other negative reviews. Instead, I wasted time and money on an application process for a place that clearly wasn’t the right fit. Sometimes a closed door is a blessing in disguise. I’m grateful this one didn’t work out because I found something much better! ???? Edit: I changed my rating from one star to two stars simply because of the Latina leasing agent. She was kind, professional, and helpful throughout the touring process, and I truly appreciated her assistance.