27Seventy Lower Heights

My wife and I were visiting friends that live in this complex. We’ve visited numerous times before and have never had an issue, however this visit our friend was unable to register our vehicle as a guest vehicle due to the complex’s system glitching/being down or whatever the issue was. We had intentions of dealing with it in the morning but were towed overnight! Called the complex to try and speak to them about their system being down and us not being able to register as a guest and the vehicle was towed. They told us we were SOL! One rep told us that no one else reported a problem! Just because no one else reported a problem doesn’t mean the problem was non existent! Asked to speak to the manager and got the assistant manager. He informed us that there were tow away signs posted and regardless it wouldn’t have mattered whether we were registered because we didn’t park on the 6th floor. I referenced back to his mention of the tow away signs and spots marked “reserved” and asked if they could post that signage everywhere why there wasn’t a sign that said “all guests must park on 6th floor”. He said he didn’t know and that the tenant was supposed to tell us. Well the tenant isn’t stuck with the $400 tow bill, and heaven forbid they forget to inform me! The person parking the car!!! If I had seen a sign I would have happily moved to the 6th floor!! But nope, no signage! The tenant is supposed to inform you! When pressed on this the assistant manager remembered that there was a sign posted, IN THE ELEVATOR. We didn’t use the elevator because we parked on the floor their apartment is on!! That had no signage!!! The pivot from the intention of my phone call being about there guest parking registration app or website not working to “oh it doesn’t matter anyways” was ridiculous too. This place thinks it’s ok to tow guests cars for parking on the wrong floor when there is no signage posted in the garage informing guests that they need to park on the 6th floor.

I specifically waited to write this review until after I had completely settled in and could give a thorough and accurate impression of my overall experience. I must honestly say that I could not have had a better experience in any regard. This entire community is simply amazing! My leasing specialist was Rey Guatzin. He is hands down the most intuitive and considerate agent I have ever had the experience of dealing with in my life. He will listen to everything that you are personally looking for and match you with the best apartments and locations for your specific needs! What an amazing asset he is to the team. He went above and beyond to have our apartment ready to fit our timeframe and is quite simply a miracle worker! Ask for Rey when you schedule an appointment to tour. Allow him the opportunity to impress you also! Everyone in this community always has a smile. The front office is always eager to help you with a smile of their face. George Johnson has been at the desk on 2 occasions when I needed assistance and he made me feel valued and important and took care of my needs rather quickly. Jacqulyn Morris (the assistant manager) has also helped me on a couple of occasions. She will stop and say hello even when she is obviously in a rush. These apartments give you the boutique hotel vibe. Everything is maintained impeccably and everyone remembers you personally. Upon move-in I had a beautiful present waiting in my impeccably clean apartment. What a wonderful welcome to my new home! I will address some of the items flagged in other reviews as negative. I am giving my personal experience of living here. I have never heard anyone of my nextdoor neighbors either talking or anything else. I can hear my upstairs neighbor as she steps heavily occasionally. I consider that as something to be expected. I have not had any issues parking in the garage securely. I enjoy my life here immensely.

My experience here has been wonderful. I have lived here for almost a month so far. The amenities are one of the best parts of living here. the gym is a game changer, the office space, pool, and the cabanas outside. The community is always clean which makes this place feel so much better. Trash valet is always on time, and the trash shoot is a big plus. The location was one of the deal breakers, you have literally everything surrounding the community so you don't need to go too far especially if you have last minute grocery needs. Since i have moved in i have been extremely grateful for our apartment appliances, sq ft., amenities, security, and cleanliness.

Although I originally thought this place would be amazing to live in, I am unsure now. Hopefully there will be some positive changes for such a high monthly rent. New management does not seem promising either. I do not think the value is worth it overall. The only great thing for sure is good location surrounded by grocery stores, food places, and shops.