Berkley House

Living at Berkeley House in Upper Arlington has been an absolutely amazing experience. From day one, the entire team—from management to maintenance to cleaning—has been nothing short of exceptional. Everyone is professional, responsive, kind, and genuinely cares about the residents. I want to especially recognize Lindsay, Meredith, Alex, and Tyler, who I’ve personally worked with. They consistently go above and beyond, whether it’s addressing requests quickly, keeping the property spotless, or simply being approachable and supportive. Maintenance is excellent, the cleanliness of the building is outstanding, and the location is perfect. It’s rare to find a place where everything runs this smoothly and where people truly take pride in what they do. Berkeley House sets the bar very high—I couldn’t recommend it more highly.

Firsr of all High Praises to the maintenance staff!We sold our place and needed a short lease. We had the pool side which was very pleasant. It was a great place for the time we were there! Amenities were perfect!

The staff here is so nice and helpful! We had an issue with our AC, maintenance addressed the issue quickly, ordered the correct part they needed and fixed it within a few days. During that time, we were given stand up AC units so we could stay comfortable. Everyone that works here, from maintenance to front desk, has been kind, professional, and they always are quick to respond to any issue/questions.

The team here at Berkely House is nothing short of amazing. Their dedication to customers and unrivaled customer service is what's really making my stay here amazing. Any request, whether big or small, is met with a great smile and a "we can do that for you." What more can I ask for? I look forward to staying here for the rest of my tenure as I know it will continue to be an amazing expierence.

Even though some of the residents here are quite messy and don't follow recycling guidelines, I am amazed how the maintenance and front office crew are always kind and patient and continue to pick up and wipe up after everyone.  The 4th floor Recycling Room can get trashed - literally - and today it was spotless thanks to Gene and Andrew hauling away the refuse and wiping it down, it must have taken a long time.  I appreciate seeing Andrew picking up around the property every morning and Gene is always mopping or cleaning up something, their work is not unappreciated or unnoticed and they are a credit to Champion.  I am thankful for the powerwashing, the hallway rug cleaning, the landscaping, and all the daily little things like cleaning up trash, wiping coffee station spills, picking up randomly delivered packages, etc. that really make a BIG difference. Taylor is always ready with a smile and ready to assist with efficiency, very quick at fixing issues (Luxor priority email); Brittany is joyful and good at following up if there was an issue and Jennifer is also friendly, professional and knowledgeable - responding so quickly to request and with documents.  They never seem irritated at being interrupted from their tasks but greet everyone (including canines) with warmth and genuine care.  We are new to Columbus and in my brief searching out other apartment complexes to see what options there are, I am realizing that Champion really stands above as the most professional and genuinely invested in their properties, people and residents. Champion's care for quality and personal attention to their own employee's development and to the high maintenance standards is probably worth the premium in rent. Attitudes flow from the top down and your employees absolutely shine and reflect that Corporate must really care as it shows in the work they all do with laughter, excellence and diligence, as they maintain the beauty and details of your properties and serve the residents.