The Refinery

I write this to speak on the value and worthiness of the Refinery. I have found that all my needs are met. Of course nothing is perfect. I have two complaints that I hope they will take seriously. The pet cafe is a bonus for those that have pets, however, we oftentimes have some interesting people that refuse to clean up after their pets within the pet cafe and on the property. I have witnessed dogs walking unleashed and defecating on the grounds and their pet parent, even though the property has provided disposal bags, they refuse to use them to clean up after their pets. I also have a problem when packages are delivered. I live in another building that is not the leasing office. I have found some of my packages at the building door. I feel that the leasing office should put signs on those building doors indicating that no packages should be left at those doors and instead taken to the 7000 building or leasing office specifically. We are also limited to when we can obtain our packages when they are in the mail room. There should more lockers or a locker room for packages, These, to me are minor complaints because overall, I am most satisfied with my apartment home. One suggestion, I think during the tour you should provide a welcoming package that includes locations of grocery stores, hospitals, attractions, etc. The staff is the best and I believe strongly the ability to fine tenants after first offenses should be upheld especially regarding pet waste and cleanup.