Former Resident
May 31, 2025 • Squirrel
Lived here for just under a decade. In that time Woodbridge went through: 4 owners, 4 management companies, 6 property managers, and more maintenance supervisors, maintenance staff, and office staff than I could even tell you. It was a good a place to live in 2015 when we moved in. Between 2015 and 2025 it slowly went downhill to the point that the only adjectives I could use to describe the property now are "neglected," "rundown," and "sad."
To put it lightly, they are slumlords. Their maintenance philosophy could best be described as applying chewing gum and duct tape, hoping that the residents either get tired of dealing with them and either fix the problem on their own or just live with the issue. In fact, they were so bad about maintaining the property that a poorly replaced roof began leaking within 6 months of being replaced, and leaked worse than the old roof they replaced to the point of causing damage on the first floor. It took getting the corporate office involved, by way of one of their other properties in the city, to get the roof fixed. We also had multiple plumbing leaks that developed and none of them were ever fixed. When it snowed, there wasn't a single snow storm where they actually cleaned the sidewalks and only one where they plowed the parking lots.
And this was all while they consistently were raising the rent every chance they could get. We received a renewal last year (without the required increase notice period from them) and rent went up 30% and then this year they were going to increase it by 50%, to the point of it being almost 4x what the rent was when we moved in. After contacting a lawyer, he said it sounded like a pattern of retaliation because we were asking them to fix things. So, someone running a business fixing cars in the parking lot and taking up all of the parking spaces is ok, but filing maintenance requests isn't. Also, they will charge a crazy amount for the utilities and services that are billed through the lease.