2228-38 Sherman Ave. / 803-809 Noyes St.

The property on Sherman receives mixed reviews with a strong emphasis on its advantageous location, particularly for Northwestern students, due to its proximity to the university and easy access to public transportation. Most residents appreciate the spaciousness of the apartments and the responsiveness of the maintenance staff, although some have experienced delays in addressing issues. The maintenance team is often praised for their attentiveness and efficiency, indicating a positive service recovery in recent experiences. However, some concerns persist, such as outdated kitchen appliances and building features like ventilation and soundproofing that require improvement. While some residents note management's lack of effective communication and the need for building updates, these issues are occasionally overshadowed by the property's strengths. The building's age is evident, with reports of leaks and heating inefficiencies, but many renters still find living at the property a satisfactory experience, especially those prioritizing location and maintenance responsiveness.