Remi on the River

Sharing this so others are aware. BE CAREFUL WITH NEW "GREY STAR" MANAGEMENT IN THIS BUILDING. I had my service animal properly approved at move-in through the required screening process. Everything was documented and completed correctly, including documentation, pet screening, and a signed contract during the lease to include my service animal. Months later, after a change in management, they claimed they had "no record" of the approval and attempted to require me to resubmit everything through OurPetPolicy — a third-party ESA screening platform whose own marketing tagline is "The Dog Days are Over" and proudly advertises "No more fear of Fair Housing." Let that sink in. The platform your building is using to screen tenants' animals is literally marketing itself as a tool to help landlords sidestep Fair Housing protections. Here's the problem: my dog is a trained service animal, not an emotional support animal. Under the ADA and Florida Statute 413.08, a service animal is a dog individually trained to perform tasks for a person with a disability. Florida Statute 760.27 Section 5 explicitly states that ESA documentation requirements do not apply to service animals. The only two questions a housing provider can legally ask are: (1) Is this a service animal required because of a disability? and (2) What task has the animal been trained to perform? That's it. Despite this, management has: · Misclassified my service animal as a pet · Applied unauthorized pet charges to my account · Required documentation that is not legally permitted for service animals · Rejected my submissions through their screening platform · Issued a 7-day lease termination notice All of this while I pay my rent on time every single month, have zero complaints on my record, and have caused no issues whatsoever in this building. Threatening to terminate a lease over their own administrative failure and legal ignorance is not enforcement — it's intimidation.