Indigo Sixteen60

I rarely leave reviews, but my experience with Indigo Sixteen60 has been incredibly frustrating. Within the first 30 days of moving in, we were required to sign four different lease agreements due to repeated errors and confusion. Despite paying over $3,300 during that time, our account continues to show an outstanding balance of $1600. We’ve spoken with multiple site managers over the course of several weeks, and while we’re repeatedly told that everything is fine and that the issue will be resolved, no one has been able to provide a clear explanation or solution. At this point, I have serious concerns about the management team’s ability to accurately handle tenant accounts. My biggest concern is that their inability to correct these errors could negatively impact my credit through no fault of my own. In addition, several maintenance issues were reported before and immediately after move-in. Many of those issues were either addressed very slowly or not fixed at all. I’ve personally had to clear a dishwasher clog, unclog two bathroom sinks, repair broken blinds, and clean dirt and grime from walls and floors that should have been addressed before we moved in. Based on my experience, I would strongly encourage prospective renters to do their research before leasing with any property managed by this company.