Leavenworth Haus

Lived at Leavenworth Haus: 2022–2025 Pros: • The town of Leavenworth is fun, and the surrounding Cascades are spectacular. • The only slightly positive thing I can say about management is they aggressively care about the building's appearance to the point of threatening emails about people who leave their holiday decorations up too long. Cons: • Unhelpful management: My refridgerator stopped working while I was on vacation, leaving it with a permanent rancid odor. While maintenance got the fridge technically functional again, management refused to replace it, claiming they "won't replace a functioning unit" — even though it's unusable due to the smell. I lived out of a mini-fridge for the remainder of my lease. Assuming management is sincere about not replacing a functioning unit and not just sticking it to a tenant who had months left on their lease, they are "not going to replace a functioning fridge" and it will become the next tenant's problem. Do not sign a lease without thoroughly inspecting your unit. • Billing issues and shady handling of overcharges: Management overcharged me rent each month over the last year. When I caught the error, they refused to immediately refund the hundreds of dollars I was overcharged and instead claim it will be applied it as a credit to my final move-out statement — which makes me suspect they'll try to keep it by charging for miscellaneous cleaning fees or replacing the fridge. I will edit the review if/when I receive my deposit. • Predatory rent increases: When my lease expired, management offered a renewal quote significantly more per month than they were advertising for a neighboring identical unit that had been empty for months. Month-to-month leases come with an additional $500/

Lived at Leavenworth Haus: 2022–2025 Pros: • The town of Leavenworth is fun, and the surrounding Cascades are spectacular. • The only slightly positive thing I can say about management is they aggressively care about the building's appearance to the point of threatening emails about people who leave their holiday decorations up too long. Cons: • Unhelpful management: My refridgerator stopped working while I was on vacation, leaving it with a permanent rancid odor. While maintenance got the fridge technically functional again, management refused to replace it, claiming they "won't replace a functioning unit" — even though it's unusable due to the smell. I lived out of a mini-fridge for the remainder of my lease. Assuming management is sincere about not replacing a functioning unit and not just sticking it to a tenant who had months left on their lease, they are "not going to replace a functioning fridge" and it will become the next tenant's problem. Do not sign a lease without thoroughly inspecting your unit. • Billing issues and shady handling of overcharges: Management overcharged me rent each month over the last year. When I caught the error, they refused to immediately refund the hundreds of dollars I was overcharged and instead claim it will be applied it as a credit to my final move-out statement — which makes me suspect they'll try to keep it by charging for miscellaneous cleaning fees or replacing the fridge. I will edit the review if/when I receive my deposit. • Predatory rent increases: When my lease expired, management offered a renewal quote significantly more per month than they were advertising for a neighboring identical unit that had been empty for months. Month-to-month leases come with an additional $500/

Lived at Leavenworth Haus: 2022–2025 Pros: • The town of Leavenworth is fun, and the surrounding Cascades are spectacular. • The only slightly positive thing I can say about management is they aggressively care about the building's appearance to the point of threatening emails about people who leave their holiday decorations up too long. Cons: • Unhelpful management: My fridge died while I was on vacation, leaving it with a permanent rancid odor that infuses into even canned beverages. While maintenance got the fridge technically functional again, management refused to replace it, claiming they "won't replace a functioning unit" — even though it's unusable due to the smell. I lived out of a mini-fridge for the remainder of my lease. Assuming management is sincere about not replacing a functioning unit and not just sticking it to a tenant who had months left on their lease, they are "not going to replace a functioning fridge" and it will become the next tenant's problem. Do not sign a lease without thoroughly inspecting your unit. • Billing issues and shady handling of overcharges: Management overcharged me rent each month over the last year. When I caught the error, they refused to immediately refund the hundreds of dollars I was overcharged and instead claim it will be applied it as a credit to my final move-out statement — which makes me suspect they'll try to keep it by charging for miscellaneous cleaning fees or replacing the fridge. I will edit the review if/when I receive my deposit. • Predatory rent increases: When my lease expired, management offered a renewal quote significantly more per month than they were advertising for a neighboring identical unit that had been empty for months. Month-to-month leases come wi