Highpointe Estates

The View at Encino Commons receives generally positive feedback from residents, particularly for its convenient location, safety, and family-friendly atmosphere. Most residents appreciate the spacious and bright apartments as well as the community's peaceful environment, making it appealing for families and those seeking a quiet living space. The maintenance service is often praised for being prompt and effective, although some residents report slower response times and recurring issues with the facilities, such as the gym and pool. The property has undergone management changes, with newer reviews noting improved maintenance efficiency and management responsiveness. However, some residents still experience challenges with parking availability, noise, and sporadic property upkeep, such as trash and dog waste not being managed promptly. The staff is described as friendly and helpful by many, with specific praise for team members like Monica, Amber, and Dee. There is mention of a need for better communication and organization from the management, particularly in handling maintenance requests and unit inspections. Recent updates to amenities and living conditions have been positively received, reflecting progress in enhancing the overall resident experience.