Deco

Since living here, we’ve had multiple issues with the building including a period of repeated elevator breakdowns, parking garage gates periodically being broken and a variety of other issues. Final straw was the property took away secured guest parking as an amenity. Even though for a lot of us that was a selling point. Unfortunately, their solution is a very poorly upkept pay to park lot behind the building by the train station. So if you don’t mind guests entering the front like a hotel and leaving their cars unprotected in downtown, this place should work for you. Just don’t leave your car too long, the tickets for overstaying parking are steep. If given the option, knowing what I do now, I would reconsider moving here.

I've lived in Deco 969 for nearly 2 years and 1 thing is apparent, this is a land development company trying to run a service business. The community is advertised as luxury, and while at first glance it seems to be, it is not, and it does not merit the price. The location and a few over-worked, under-appreciated front-line employees are the saving grace, but without those, this would be a hard pass. Finishes and installs around the building look nice but are not truly high-end, i.e.: sagging cabinets, misaligned tiling and cabinetry, non-functional bathroom fixtures such as hand-towel racks that fall off the wall every time you use the towel. Amenities that were promised during tours were never delivered, such as the infrared sauna. Other basic amenities that were included when leases were signed have since been removed - even something as basic as guest parking - and soon the bike repair room, which is to be converted to a staff meeting room. Community activities are often announced at the last minute, typically insufficient to accommodate even half of the community, and most often left on the shoulders of 1 employee to execute, (usually while they're still expected to conduct their regular duties). I have seen management's involvement at only 1 of these events and it was mingling, not helping. Multiple requests to be provided contact information for someone at corporate to share this feedback have been ignored. Deco desperately needs some competition downtown so they can be forced to either reduce their rates or level up their product.

Was able to schedule a quick tour with Stephanie. She was extremely professional and was able to answer all of my questions easily. Fortunately, I was able to submit my application and secure my lease in 24 hours or less. Love the amenities, security, and overall vibe of Deco. Can't wait to move in!