Goldtex

So, I have been here about 6 months now and figured it is time to leave a review. Especially because people are more prone to go on and vent rather than say what is going right. I moved up here from Florida in December, just after Greystar took over. I love the history of an older building and understand that comes with its drawbacks. Yes, the elevators were having some issues when we first moved in but it looks like those have been resolved. Haven’t had a downed elevator in over a month now. The pool and hot tub are closed for refurbishment (but honestly…it has been winter…who wants to swim during winter. Maybe the hot tub would have been nice but it’s not the end of the world.) Even with that down, the new management team took the time to make the rooftop a nice place to hang out. Maintenance sometimes takes a bit but when I went in and actually talked with the staff, they explain that they were down to one maintenance person for a bit and (again older building) they were a bit behind. They sent out an email explaining the situation with the HVAC and have also been sending updates…in addition to providing portable AC units for those of us who needed them. Has it been perfect, no. But they have been communicative, have taken short term action to try to overcome the situation they probably found themselves in when they were hired to manage the building, and have kept us up to date on the actions they are taking towards a permanent fix. The concierge staff is amazing. Rob and Phil are always friendly and welcoming. They knew my name AND my dog’s name within a few weeks of moving in. The management team has held 2 or 3 events every month since I got here that has made it really easy to meet some of my new neighbors. Especially nice when coming in to a new city. Regardless, I love my apartment and am glad that it is my first home in Philadelphia.

Goldtex Gets A Bad Wrap So, I have been here about 6 months now and figured it is time to leave a review. Especially because people are more prone to go on and vent rather than say what is going right. I moved up here from Florida in December, just after Greystar took over. I love the history of an older building and understand that comes with its drawbacks. Yes, the elevators were having some issues when we first moved in but it looks like those have been resolved. Haven’t had a downed elevator in over a month now. The pool and hot tub are closed for refurbishment (but honestly…it has been winter…who wants to swim during winter. Maybe the hot tub would have been nice but it’s not the end of the world.) Even with that down, the new management team took the time to make the rooftop a nice place to hang out. Maintenance sometimes takes a bit but when I went in and actually talked with the staff, they explain that they were down to one maintenance person for a bit and (again older building) they were a bit behind. They sent out an email explaining the situation with the HVAC and have also been sending updates…in addition to providing portable AC units for those of us who needed them. Has it been perfect, no. But they have been communicative, have taken short term action to try to overcome the situation they probably found themselves in when they were hired to manage the building, and have kept us up to date on the actions they are taking towards a permanent fix. The concierge staff is amazing. Rob and Philadelphia are always friendly and welcoming. They knew my name AND my dog’s name within a few weeks of moving in. The management team has held 2 or 3 events every month since I got here that has made it really easy to meet some of my new neighbors. Especially nice when coming in to a new city. Regardless, I love my apartment and am glad that it is my first home in Philadelphia.

This is the worst experience ive ever had in any rental. Goldtex currently ranks as the number 1 worst luxury building in Philly. No heat no ac no rooftop no fresh air—- since last year. They have the most violations in their class in the city (16 unresolved). l&i is just failing them constantly and they cant fix the issues. Its been over 80° daily for a month in my unit and no relief in sight. Its made me sick. And they don’t seem to care. Madness.

I just moved into the unit yesterday. I enjoy the location, amenities, and close parking. The unit was not very clean upon arrival, especially the bathrooms. There was also a few things that need to be repaired. The staff was very nice, but not knowledgable about how to move in and use the loading dock. The parking lot could be improved to to have a fence around it.