The Ethans Apartments

The maintenance is poor. The communication is poor. They will post they are coming in for pest control or maintenance and never show up. I have a ring camera. My AC doesn't work properly. Hasn't for years. It has been an on going issue. Would call but again no communication or follow up. My washer and dryer broke. Went 3 months without. No communication about what the plan was to fix or replace. Finally got new ones. Just today July 24th, 2026 received an email that the pool is opening for the season... they have 2 pools. Over 600 units, but only one pool will be open. This has been the case for the last few years. They do not light checks, so often the hall or breezeway lights are out and parking lot lights are out. Per the tow company they use, they wait until tags are 3 months expired before doing anything about it. Parking is a nightmare unless you pay for a carport. There is no security. Snow removal is non existent. If you need to get out in inclement weather, plan on buying a shovel abd doing your own stairs and path as they won't do anything till well after snow has stopped. They don't treat sidewalks well either so black ice is a common issue. Tree maintenance is also an issue. We had a problem with a tree near our entrance to our building. It has lost limbs, and had many dead widow maker limbs left. During this last major storm half the tree spilt, blocking ingress/egress from building. Called emergency maintenance. Apparently the day before their grounds guy quit and took the chainsaw. So my husband and a neighbor we are cool with worked to move huge limbs by hand as the maintenance guy stood and watched. One limb was wedged so you had to walk under to get into building but for night it was stable. The next day they apparently obtained some chainsaws. This was a Friday. By Monday a professional crew was there to take down the whole tree.

We love the location of the apartment, we feel safe, our apartment is clean and sanitary. BUT property managment is not reliable to put it lightly. We have been without a working dryer coming up on 6 months, we have only been here for 8-9 months. Our Fridge broke down at one point, I was able to get it working again a few days later, but mantenance still has not been out for that. I would suggest chosing a different apartment complex with a proper maintenance team.