Los Arbolitos Riverside Apartments

For some reason the staff (all 3 sets of them the last year) have been trying to screw with my wife and i. Saying we have things on our balcony when we do not have a single thing (was the wrong apartment 3 times). Towed my car because i was backed into a space for an hour so i could get my baby son out and did nto even bother to ask me to move it when they KNOW whos car it belongs to as we have to have that on file with them. Gave us a siltation for a couple of LEAVES from their trees on our balcony. our water had been turned off for a total of 9 days over the last year (no credit to our rent). and various other things. I dont get, why the would treat their good residents like this (we make NO noise, pay rent on time every single month, have no real violations against us, and we do not complain about the sorry state of our apartment and how over charged we are. We just keep to ourselves). i just do not understand why we have been treated so poorly by the staff over the last 14 months.

The apartments have gone down the drain. I have been here for almost 4 years, and within the past year everything has declined. Maintenance requests are not answered timely, sometimes not at all. Property managers thinks it okay to leave a 3 day notice on your door on the 2nd of the month, when rent isn’t considered late until the 4th. Tenants have had their cars towed, it is ridiculous. I am completely unsatisfied as a resident here. Things were way better when Idith was the property manager.

The new manager Mayra Hernandez is not the best at coordinating changes in a timely manner or creating a proper channel of communication. Not really demonstrating her 10 years of property management experience in my option. James the previous manager was WAY better!