The Monterey

The property is gorgeous and ideal in an area like Corona, California. However, my spouse and I should have known something more nefarious was lurking behind the beautiful facade. Within the first week, my spouse and I woke up to bite marks all over our bodies in the upstairs bedroom, so much so that we couldn't even sleep in the bedroom. We found bedbugs breeding in the carpets, and the management attempted to claim that we had introduced them to the property. It wasn't until I spotted one painted on the wall that they agreed to cover the extermination. Over the next year, management was unreachable, nor were they able to field tenants' complaints, as they were never in the office. It was always the poor assistants who had to run cover for the management and do what they could, but many complaints were beyond their position's capability to handle. Now, fast-forward to move-out day, and my spouse and I receive a bill stating that we owe four days of rent due to their system's error, a slew of repairs, and fees. As I told my spouse, this seems very reminiscent of our first weeks in this apartment when they attempted to blame us for the bedbugs. I would not recommend this complex under its current managing team/structure.

Haven’t even been here a year and already have to move out because of extremely loud upstairs neighbors, don’t know about you but that’s not very “luxurious”. It’s so embarrassing having guest over and all you can hear is loud footsteps upstairs. One time I even thought the roof was gonna come down because the sounds were so extreme. Literally sounds like shrek is up there all day making dance TikTok’s. And don’t even try asking for a transfer unit because The Monterey only allows that if it’s an “upgrade” at their monetary convenience. Even after I informed them that I suffer from learning disabilities and need silence 80% of the time, they didn’t care. I’m already paying over $2800 for a one bedroom which is insane on its own & I didn’t mind because I was led to believe I would have a “luxurious” living experience. the only unit on the third floor they offered me was $3395. So in other words: they could give two shits about your comfortability if they’re not gonna squeeze a couple hundred more dollars out of you (I’ve had to leave my apartment once or twice because the noise is unbearable) Also, the ENTIRE place smells like marijuana at all hours of the day. 6am morning walk? Instead of a fresh breath of morning crisp air you get slapped in the face with the smell of weed. Super luxurious. Also never seen the “doggie spa” or the “bike shop” open. The pool has never been heated like they claimed at the start. Also if something within the amenities breaks they won’t fix it for weeks, maybe months.