Customer Care

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Dear readers, It has been too long since we took the time to ask Customer Care a thing or two! We love checking in …

Ask Customer Care: Google AnalyticsAsk Customer Care: Google Analytics
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Dear readers, We are delighted to add yet another installment to our super helpful “Ask Customer Care” blog series. If you haven’t had the …

Marry Me! Getting Your Clients to Say “I Do” [Recording]Marry Me! Getting Your Clients to Say “I Do” [Recording]
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It was such a treat to have Bubba Mills, a well-known client retention specialist, join us for yesterday’s webinar. This man has so many …

Ask Customer Care: Why isn’t my listing on XYZ website?Ask Customer Care: Why isn’t my listing on XYZ website?
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Dear readers, It’s time for another fabulous installment of Ask Customer Care, the series that answers your most frequently asked questions about Point2 Agent. …

Ask Customer CareAsk Customer Care
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If you’re a Point2 Agent subscriber, you probably already know that you have unlimited access to our dedicated Customer Care team. This fabulous group …

NEW THEME BLITZ!NEW THEME BLITZ!
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We just received a news bulletin from Customer Care – they’ve decided that December is the perfect month for a NEW THEME BLITZ! Just in …

Point2 Agent Success Story: Amy JonesPoint2 Agent Success Story: Amy Jones
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Today we’ve got another Point2 Agent Success Story for you. You might recognize Amy Jones, a top broker in the Chandler, Arizona area, from …

Customer Care CaresCustomer Care Cares
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If you’re a Point2 member, chances are you’ve been in touch with our world-class Point2 Customer Care team at some point for a little …

When & How to Follow Up in Real EstateWhen & How to Follow Up in Real Estate
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Follow through is a crucial business skill, especially in a relationship-based industry like real estate. You need to be thorough when interacting with new …

Point2 by the Numbers: Customer Care’s Top 5 FAQsPoint2 by the Numbers: Customer Care’s Top 5 FAQs
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The guys and gals on our Customer Care team are personal heroes here at Point2. They work tirelessly to answer both your questions and …

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We are proud to announce that we released a brand new feature for our Point2 IDX customers today – Customer Behaviour! How does Customer Behaviour work? …

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Pillar #1: World-class Customer Service A real estate agent, let’s call him John, for privacy purposes, started a website after much research, only to …

Trouble Uploading Photos? You’re Not Alone.Trouble Uploading Photos? You’re Not Alone.
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If you’ve been having trouble uploading photos as of late – you’re not alone. You may have already called our Customer Care department, or …

Tips from Customer Care: All About DomainsTips from Customer Care: All About Domains
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Choosing the right domain name is an important step in building your online presence. Not only is your domain name how people access your …

Tips from Customer Care: Email on Your SmartphoneTips from Customer Care: Email on Your Smartphone
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We all know that the number one must have accessory to today’s real estate professional is the Smart phone. There is no guessing as …

From the Frontline: Your Top 5 Questions of 2010From the Frontline: Your Top 5 Questions of 2010
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It’s been a busy year for our Customer Care team.  Just to give you a small glimpse into what we call the ‘2nd Floor’ …

It’s time for a little chat, don’t you think?It’s time for a little chat, don’t you think?
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Do you have something on your mind?  Want to chat with us?  Or maybe you just can’t get enough of our super-insanely-awesome Customer Care …

Happy Birthday to the Education Team Website!Happy Birthday to the Education Team Website!
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It’s hard to believe that 2009 over.  Where did those 12 months go?! Not only is the Education Team celebrating the arrival of 2010, but …

Kudos, Customer Care!Kudos, Customer Care!
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Over the past few weeks, the energy and excitement here at Point2 has been through the roof.  It always is – but recently we …

The Point2 Agent Customer Care ExperienceThe Point2 Agent Customer Care Experience
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Have you taken a moment lately to stop and think about the people behind the scenes at Point2?  If you are a Point2 Agent …