REALTOR® Tanya Ozard knows what it takes to help buyers and sellers. Her secret? Keep it simple, personable and stress free. That’s because Tanya will guide buyers and sellers through the process.;“I work with my clients throughout the entire transaction, ” Tanya says. “They hire me therefore I believe they should have my full attention. I don’t handle just part of the client process, I handle it all. I don’t have any other Realtors working with them, nor do I have administrative staff follow up with them. If clients think enough of me to hire me, and put their trust in me, then I believe they deserve to have my full attention and work with me from beginning to end.”;Excellent customer service is at the core of her practice. With more than 25 years of experience in customer relationship management, sales and marketing and general management, Tanya knows how to treat her clients well.;“I have learned how to understand clients and their needs, what motivates them and what will make them a satisfied customer, ” Tanya says. “I focus on long-term relationships, not a quick sale. Customers are always first and without them, we are out of business.” Tanya uses her background as well as her skills to develop solid relationships, handle negotiations, and implement a strategic approach to marketing incorporating both traditional and social media tools. And she never loses contact with clients along the way, keeping in touch with them via emails, texts or phone calls.;Real estate is a passion for Tanya. She says she loves when buyers find the right home and it gives them a “hug.”;“That is an exciting moment, ” Tanya says. “Seeing buyers find their dream home, at whatever stage in life they are, is very fulfilling to me. Knowing I negotiated a good price and satisfactory conditions is rewarding as I want to provide the best value for my clients.”;She enjoys working with sellers for different reasons: “Sales can be for happy reasons; a family is expanding and they need more space, or they have built up enough equity that they can afford to “buy up” so want to sell, or perhaps they just want to sell for a positive change, ” she says. “Sellers can also sell for unhappy reasons. Relationships can be ending, financial situation has changed, downsizing due to age or health and so on.” One has to be sensitive to why people are selling.;One group of buyers Tanya loves working with is first-time home buyers. She says buying a first home is an important and exciting experience and she enjoys guiding first-time buyer through the process, and finding them a place to call home.;“I recognize the importance of the whole experience to first time buyers and am willing to take whatever time they need to help them understand all aspects of the transaction, ” Tanya says. “It is an overwhelming process for first-time home buyers, and my approach is to ease them into it gradually, ensuring they are comfortable with every step along the way. I take care of all the details for them so there aren’t any surprises. Many first-time home buyers feel stressed by the purchase of a new home. Many of my clients have said they don’t find it stressful at all. When they tell me that, I know I have done my job for them.”;Whatever the situation, Tanya knows how to make sellers and buyers feel secure in what can be a stressful process. “What I love is that no matter what the situation, I can make people feel comfortable with me and can ensure a smooth transaction for them, ” she says. “I can adapt my personality to any situation and make the people feel at ease.;If you have real estate needs of any kind; selling, buying, property management or commercial, please give me a call at (902) 483-6418, or email at [email protected]
Remember….. YOUR HOME. MY BUSINESS.